Shipping policy
Shipping Policy
Shipping
Thank you for shopping with Pearl Collier. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
United States
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Standard Shipping: 7–10 business days
Please note that delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
Shipping Rates
Shipping charges are calculated at checkout based on your location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
After your order ships, you will receive an email containing your tracking number so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We are happy to assist you.